Background


NoRRoD Computers S.A.

Technical Manager of Stores, Major Accounts Sales and Quality
Pamplona & Vitoria
Jun. 2004 - Mar. 2005

Store Technical Manager:
- Synchronization of work, image, offers and technical assemblies between the stores in Vitoria and Pamplona.
- Collaboration in customer service, assembly, repairs and installations both in the store and in the customer.
- Participation in the improvement of the software used, Microsoft CRM, as well as in the update to new versions and patches.
- Technical solutions for SMEs.

Commercial Manager of large accounts:
- Management of the opening of new clients, projects, implementations and maintenance.
Participation in public tenders.
- Definition of offers, formats used and certain marketing strategies.
- In many of the implementations I was later involved at the technical level. Deployments with Windows Server, Linux or Firewalls servers, VPNs, etc.

Quality Manager:
- The implementation of ISO 9001 has begun, establishing the processes and requirements necessary to obtain accreditation certification.
 
Forem Navarra
 
Teacher of Information and Communication Technologies
Pamplona & Tafalla
May. 1998 - Mar. 2005

- Teacher of subsidized courses (Government of Navarra, Inem, etc) and for private companies: Windows, Office automation, Internet, Ms Frontpage, Windows NT, networks, Flash, Dreamweaver and Html.
- Creation of personalized notes for the courses given.
- In 2001, in collaboration with two other teachers, we co-authored a set of three books with the Germania Publishing House entitled: 'Word 2000 Manual', 'Excel 2000 Manual' and 'Internet Manual'.

 
I.C.A. S.L.
 
Founding Partner and Technical Manager
Navarra, Pais Vasco & La Rioja
Jun. 2000 - Jun. 2003

Own Technical team divided into three sections: hardware and network technicians, software technicians and teaching technicians.
Customers SMEs, self-employed and some companies with more entity of the industrial or engineering field with offices nationwide.

Hardware and networks:
- Migration projects, extensions and new implementations.
- Installations and configurations in Windows and Linux environments, mainly in Red Hat distribution
- Configurations in LAN, WAN and DMZ scenarios
- Configurations of Web servers, FTP and Firewalls.
- Various system configurations such as SAN, NAS, VPN, Backups, EDI, barcodes, time and attendance control, peripherals, wiring, rack cabinets, complete CPDs, connection to telephone exchanges.
- Installation, configuration and maintenance of the client equipment, with its own CAU.

Cybersecurity:
- Perimeter and core security.
- Implement technical measures on the customer infrastructure.
- Audits, LOPD and creation of own tools.
- Physical security.

Software:
- Implementation of financial applications, ERPs, CRMs, SQL Server, Oracle
- Analysis, design and programming of custom applications in Visual Basic or Java, management applications for consulting, accounting for self-employed, specific communication systems to encrypt the passage of industrial data between work centers, laboratory applications, relational databases in general, etc..
- Development of custom web pages managing your hosting.

Tuckland Group: Tecal 40, Solano 2000 and Ifrane

Group IT Department Manager
Tafalla, Aoiz and Arnedo, Spain
Jan 1998 - Jun 2000

Project defined for two years with the following objectives
- Implement a new global computer system
- Overcome the Y2K problem
- Development of several applications
- Technological renewal to improve production processes.

Management:
- Coordination of the technical team
- Design of the medium-term implementation of a global IT merger project for the three companies at the application level.
- Management of purchases, material suppliers and service providers.

Systems and networks:
- Implementation of new servers and client equipment.
- Design, implementation and maintenance of a new communications network.
- Establishment of a point-to-point WAN between work centers.

Technical assistance:
- Implementation and management of a CAU with a new ticketing system.
- Resolution methodology using priorities and input chronology.
- Hardware technician.

Software:
- Migration of software applications such as financial, ERP, MRP or laboratory applications.
- Analyst and programmer of applications oriented to production and administrative management with Ms. Access and Visual Basic (VBA).
- Access and Visual Basic (VBA).
. Improvement of production processes through new applications, new devices such as barcode readers or label printers and connection of industrial equipment to the data network.
- Implementation of the EDI system and a DIGITEK time and attendance system.

Formación Informática MegaNavarra S.L.

Pamplona and surroundings, Spain
Aug 1998 - Sept 1998

Teacher in Windows, Office and Internet courses

I.C.N. S.A.L

Pamplona and surroundings, Spain
Dec 1996 - Jan 1998

Pre-sales, computer technician and teacher
- Sale of computer equipment to individuals.
- Formatting, configuration and installation of equipment and peripherals at home.
- Teacher in Windows, Office, Internet, Unix and Corel Draw training courses for ICN clients.
- Creation of personalized notes for the courses offered.

Centro de Estudios Labor S.L.

Pamplona and surroundings, Spain
Aug 1992 - Oct 1996

Hardware technician:
- Formatting of equipment
- Installation of O.S. and specific applications for courses
- Maintenance and repair of equipment and classroom data networks, initially coaxial and then twisted pair.

Teacher:
- Training courses for the Government of Navarra, INEM, UGT, and private companies
- Basic computing, Windows, Office automation
- Pascal programming for university students
- 2D and 3D AutoCAD
- Networks and Windows NT.
- Creation of personalized notes for various courses

Development of specific applications for the center with Visual Basic 2.0.